Privacy Policy

At Craft Bazaar, we believe that the trust of our patrons is as valuable as the heritage behind our handcrafted goods. Our commitment to your privacy is foundational to how we operate our digital storefront. When you engage with our platform to explore our collections—ranging from intricate brass tableware and hand-loomed textiles to our signature wrought iron decor—we collect specific personal information to ensure a seamless and personalized experience. This information typically includes your name, shipping address, contact number, and email address, which are gathered during the checkout process or when you sign up for our newsletter. We understand the sensitivity of this data and handle it with the utmost care, ensuring that it is used solely to fulfill your orders, provide accurate tracking updates, and offer customer support that respects your time and interests.

The security of your financial transactions is a primary concern for us. To maintain the highest level of safety, Craft Bazaar does not store your credit or debit card information on our internal servers. Instead, we utilize industry-standard, encrypted payment gateways that specialize in secure transaction processing. Beyond the information you explicitly provide, our website also collects certain technical data through cookies and similar tracking technologies. These tools help us understand how you navigate our site, which allows us to optimize our product catalog and improve the overall user interface. For instance, cookies allow us to remember the items in your shopping cart and recognize your preferences during return visits, ensuring that your journey through our artisanal marketplace is as fluid as possible. You have the right to manage these settings through your browser, though disabling them may impact certain interactive features of the site.

Transparency regarding how your data is shared is essential to our relationship. Craft Bazaar does not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes. We do, however, share necessary details with trusted third-party service providers who assist us in operating our website and conducting our business. This includes our logistics and courier partners who require your address to deliver your brass statues or mosaic figures, and our email service providers who help us send you updates about new arrivals or seasonal promotions. All such partners are bound by strict confidentiality agreements to ensure your data remains protected. We may also release information when required by law to comply with legal processes or to protect the safety and rights of our company and our customers.

As a user of Craft Bazaar, you retain full control over your personal information. You have the right to request access to the data we hold, ask for corrections to any inaccuracies, or request the deletion of your account information entirely. If you have opted into our marketing communications, you can unsubscribe at any any time via the link provided in our emails. As our brand grows and we expand our collection of Indian handicrafts, we may occasionally update this policy to reflect new legal standards or operational changes. We encourage you to review this page periodically to stay informed about how we are protecting your information. By using our website, you consent to the terms outlined in this Privacy Policy, allowing us to continue bringing the finest traditional craftsmanship into your home with peace of mind.